Products

Which Skin Types Are Black Coral Wax Products Suitable For?

Black Coral Wax products are created in collaboration with dermatologists and chemists, ensuring they are suitable for all skin types. Our formulas are carefully designed to provide optimal results for everyone. If you have any concerns, we recommend testing, ordering a sample or consulting a doctor before use.

Are Black Coral Wax Products Safe for Pregnancy?

While our formulations do not contain any ingredients identified as unsafe for pregnant or breastfeeding individuals, we recommend consulting with your healthcare provider before use.

Are Black Coral Wax Products Safe?

Black Coral Wax products are formulated to meet high American and European standards. All of our waxes and cosmetics are laboratory tested and have enjoyed excellent reviews from beauticians for years.

What If a Black Coral Wax Product Doesn't Work for Me?

If a Black Coral Wax product doesn't meet your expectations, email our team at hello@blackcoralwax.com (please include your order number) within 30 days of receiving your order. We'll assist you promptly with additional questions.

How to use hard wax?

  • Melt the Wax: Begin by melting the depilatory non-strip wax. Next turn your heater in a range - 65-75°C. Stir until it reaches a smooth, honey-like consistency. Adjust the temperature as needed. To check, lift the wax with a spatula; if it drips instantly, it’s too hot. If it remains solid for more than 3 seconds, it’s ready.
  • Test the Temperature: Apply a small test strip of wax on the inside of your wrist. This ensures the wax is at a safe temperature to avoid skin burns.
  • Prepare the Skin: Ensure the area to be waxed is thoroughly cleansed with Black Coral Wax Cleanser.
  • Pre-Wax Care: Always perform appropriate pre-wax skin care for optimal results.
  • Apply the Wax: Using a wooden spatula, apply the wax evenly in the direction of hair growth with gentle pressure.
  • Cool and Set: Allow the wax to cool until it is no longer sticky to the touch.
  • Remove the Wax: Hold the skin taut, grasp the edge of the wax, and peel it off briskly in the opposite direction of hair growth.
  • Post-Wax Care: Finish with Black Coral Wax After-Wax skin care to soothe and hydrate the area.

Why hard wax is better for Brazilian?

Hard wax is often considered better for Brazilian waxing for several reasons:

  1. Less painful: Hard wax sticks to the hair more than the skin, which means it pulls less on the skin and causes less pain during removal.
  2. Effective on thick hair: Brazilian waxing involves removing thick, coarse hair, and hard wax is particularly effective at grabbing this type of hair and pulling it out from the root.
  3. No strips needed: Hard wax hardens on its own and can be removed without the need for fabric strips, making it easier to apply, especially to delicate areas.
  4. Less risk of skin irritation: Because hard wax doesn’t stick as strongly to the skin, it’s less likely to cause irritation, making it a better choice for sensitive areas like the bikini line.
  5. Better for delicate skin: The skin in the Brazilian area is delicate, and hard wax is gentler, reducing the risk of bruising or tearing the skin.
  6. Hard wax allows for multiple applications to the same area of ​​skin

While hard wax is often preferred for Brazilian waxing, the best choice can vary depending on individual preferences, skin sensitivity, and the specific wax formulation used.

What is better - waxing or laser?

We invite you to a blog post that discusses this topic.

Why laser is not effective:

- you cannot remove hair from body parts with a tattoo (!)

- laser very often does not work on light hair

- if you have high skin pigmentation and dark hair, laser may not be effective

- even 10-15 laser treatments do not guarantee that hair will not grow back

- laser hair removal treatments are very expensive

How to use hard wax?

Melt the Wax: Begin by melting the depilatory non-strip wax. Next turn your heater in a range - 65-75°C. Stir until it reaches a smooth, honey-like consistency. Adjust the temperature as needed. To check, lift the wax with a spatula; if it drips instantly, it’s too hot. If it remains solid for more than 3 seconds, it’s ready.

Test the Temperature: Apply a small test strip of wax on the inside of your wrist. This ensures the wax is at a safe temperature to avoid skin burns.

Prepare the Skin: Ensure the area to be waxed is thoroughly cleansed with Black Coral Wax Cleanser.

Pre-Wax Care: Always perform appropriate pre-wax skin care for optimal results.

Apply the Wax: Using a wooden spatula, apply the wax evenly in the direction of hair growth with gentle pressure.

Cool and Set: Allow the wax to cool until it is no longer sticky to the touch.

Remove the Wax: Hold the skin taut, grasp the edge of the wax, and peel it off briskly in the opposite direction of hair growth.

Post-Wax Care: Finish with Black Coral Wax After-Wax skin care to soothe and hydrate the area.

Can I mix different hard waxes?

Mixing waxes is possible but not recommended. We advise against combining waxes with different compositions, as each wax works differently and mixing can result in uneven performance.

How to clean a wax heater?

Cleaning a wax heater / wax warmer is tedious and requires special chemicals. The best method is prevention. Start using silicone inserts available in the store.

What is the difference between hard wax vs soft wax?

Soft wax requires a fleece or muslin strip to remove the hair and should be applied in thin layers. The strip is pressed onto the wax and then quickly peeled off, taking the hair with it. A common issue with soft wax is its temperature during application, as it tends to feel more intense compared to hard wax. 

Hard wax, on the other hand, is thicker and is applied warm with a spatula. It hardens on the skin and can be removed without strips. For sensitive areas such as the bikini line, face or underarms, hard wax is usually preferred. It sticks to the hair rather than the skin, which reduces discomfort and the risk of irritation. 

Soft wax can only be used once on a given area of ​​skin and is therefore not as effective.

Is Waxing Better Than Shaving?

Waxing is most often repeated every 4-6 weeks. Wax removes hair along with the follicle. According to the experience of our beauticians, hair grows back slower and is thinner, and the skin becomes smoother and does not have a strawberry structure. Remember to use exfoliation and appropriate cosmetics.

Shipping

How Long Will My Order Take to Arrive?

  • All of our orders are shipped via priority with USPS.  It usually takes 3-5 business days for the package to arrive once shipped.
  • We do not currently offer overnight or express shipping. We do ship from Hawaii and shipping times do vary.
  • Please allow 1-2 days to receive a confirmation email and another 1-2 days to receive a tracking number.
  • We do not process or ship orders on the weekends or holidays.
  • Please double check your address when placing an order. Be sure to include the Apartment, Suite, or Unit number. We will text/email to confirm if the apartment number is missing, without a response we will have to cancel the order and you will have to place it again.

Please note, we are not responsible for any delays with carrier transit times.

How Much Is Shipping?

  • Shipping is free for all orders!

What happens if my order arrives damaged?

Unfortunately, sometimes things happen while in transit. Please file a claim with USPS for a missing/damaged package request and send it over to us via email along with the name, order number, pictures, and explanation. (hello@blackcoralwax.com) We will always do our best to fix the problem.


My wax was melted in transit and arrived melted. What can I do?

Sometimes the wax may arrive melted together due to the hot temperatures in the mail carrier vehicle. This wax can still be used. Place the wax into the freezer, possibly in another bag, once it is hardened, remove from the freezer and drop onto the ground, this will cause the wax beads to break and you will be able to melt them down.

We do not offer refunds or replacements on melted wax because it can be used

Where Can I Buy Black Coral Wax In Person?

Black Coral Wax LLC

94-1388 Moaniani St, Ste 404.
Waipahu, Hawaii 96797, USA

Orders and Payment

How Can I Check My Order?

You can easily check your order status by visiting your Account page. This page is updated in real-time as soon as your payment is processed and when your order ships.

Which Payment Methods Do You Accept?

We currently accept all major credit cards (American Express, Maestro, Union Pay, Discover, MasterCard, Diners Club and Visa), as well as SHOP Pay, Google Pay Apple Pay. For added flexibility, we offer installment options through PayPal and Buy Now, Pay Later: Klarna and Clearpay.

Returns and Refunds

What Is Your Return Policy?

Please email our team at hello@blackcoralwax.com (include your order number) within 30 days of receiving your order for assistance with returns and any additional questions. We accept returns of unused and unopened products. Please note that original shipping charges are non-refundable.
Please note: we are unable to cover the cost of return shipping for any orders.

Please read the Refund Policy at this link.

Can I Cancel or Change an Order?

Our center processes orders promptly, making it difficult to accommodate changes. If you need to cancel or modify an order, please contact our team immediately at hello@blackcoralwax.com with your order information.
While we will do our best to accommodate your request, we cannot guarantee changes can be made once an order is placed, especially during periods of high order volume. Please note, we are not responsible for address errors or order delays once your package has left our facility.

Contact Us

How Can I Contact the Black Coral Wax Team?

Reach out to us! Whether it's inquiries about our products or partnership opportunities, we're here to assist you. Connect with Black Coral Wax for all your body care needs at hello@blackcoralwax.com or send us a direct message on Instagram @blackcoralwax. We typically respond to all inquiries within one business day.

Our customer service team is available via email from Monday to Friday, 9 AM to 4 PM (HST; UTC−10:00) excluding holidays.